Privacy Policy
Last updated: March 18, 2026
1. Introduction
At WebTools, a service by DraftRapid, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
2. Information We Collect
Account Information
When you create a Pro account, we collect:
- Email address
- Name (optional)
- Payment information (processed securely by Paddle)
Usage Data
We automatically collect:
- Browser type and version
- Device information
- IP address
- Pages visited and features used
- Time and date of visits
Tool Data
Important: Most tools process data entirely in your browser (client-side). Your files and data are NOT uploaded to our servers. Exceptions include:
- Image compression (temporary server processing, deleted immediately)
- PDF manipulation (temporary server processing, deleted immediately)
- Background removal (processed locally using AI in your browser)
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process payments and manage subscriptions
- Send important service updates and notifications
- Improve our tools and user experience
- Provide customer support
- Detect and prevent fraud or abuse
4. Data Storage and Security
We implement industry-standard security measures to protect your data:
- HTTPS encryption for all data transmission
- Secure authentication via Clerk
- Payment processing handled by PCI-compliant Paddle
- Regular security audits and updates
- Temporary file processing with immediate deletion
5. Third-Party Services
We use the following third-party services:
Paddle (Payment Processing)
Paddle.com is our Merchant of Record and handles all payment processing. They collect and process payment information according to their privacy policy.
Clerk (Authentication)
Clerk provides secure authentication services. They process account information according to their privacy policy.
Analytics
We may use privacy-focused analytics to understand how users interact with our tools. No personally identifiable information is shared.
6. Cookies and Tracking
We use essential cookies to:
- Maintain your login session
- Remember your preferences (theme, recent tools)
- Ensure security and prevent fraud
You can disable cookies in your browser settings, but this may affect functionality.
7. Data Retention
We retain your data as follows:
- Account data: Until you delete your account
- Payment records: As required by law (typically 7 years)
- Usage logs: 90 days
- Processed files: Deleted immediately after processing
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at privacy@pubwize.com
9. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Continued use after changes constitutes acceptance.
12. Contact Us
For privacy-related questions or concerns:
- Email: privacy@pubwize.com
- Support: support@pubwize.com
- Phone: +260 971 185 807